This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with duplicate images after attempting to remove the WPML plugin and is inquiring if credits can be used for assistance with this process.
Solution:
We do not offer paid support services using credits. If you're encountering difficulties with removing the WPML plugin, we recommend following the official steps provided in the documentation. You can find the guide on how to reset WPML and remove plugin data here: How to Reset WPML and Remove Plugin Data
For issues related to duplicate media, this guide may assist you: Stopping and Deleting All Media Duplication
If these solutions do not resolve your issue or if they seem outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 4 months, 3 weeks ago.
Assisted by: Marcel.
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