We had the page wp.ratbacher.com and we used WPML for it. Now we published this page to a live version. During this process we switched thw whole wordpress to a new URL (www.ratbacher.com). On that new page WPML now sends me a message to migrate the Page. I cannot klick on the link to acces the old page migration key since that old WordPress is no longer available. Neither the site key of new or old page we created in your page overview works to resolve this issue.
Backend of wp.ratbacher.com is no longer available.
Would it be possible to access the wp-admin area for me to configure this ?
It's slightly difficult this way as I am not able to fully read German 🙂
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.
NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
Thank you,
Bobby
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