This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with their multilingual website not redirecting users to the appropriate language version based on the user's country, even when using a VPN.
Solution:
We explained that WPML does not offer redirection based on geolocation, but rather on the browser's language. For example, if a browser is set to English, WPML will redirect the visitor to the English version of the website. To achieve redirection based on the user's location, we recommended using a Geolocation plugin. We provided a list of compatible plugins that can be found at https://wpml.org/plugin-functionality/geotargeting/.
Additionally, we shared links to existing support tickets discussing similar topics:
- https://wpml.org/forums/topic/i-wants-to-auto-translate-according-to-country/
- https://wpml.org/forums/topic/country-based-redirect/
If this solution does not seem relevant, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 6 months ago.
Assisted by: Mihai Apetrei.
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 WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00) |
