Symptoms:
When I look on the translation management, it says that the translation is done and published, but when I look on my post, it is still in draft mode and I can't access it from the website.
Questions:
Why is my translated post still in draft mode even though the translation management says it is done and published?
How can I publish the translated pages so they are accessible on my website?
My settings is set on review, but when I go to WPML > Translation, there is nothing in Translation Queue and there is a pop up saying "Jobs could not be loaded"
Please go to WPML->Translation Management->Translators and verify that you are added either as a translation manager or translator with access to all language pairs.
Once that is done, please review the status of your translations are they set to "pending review" or are they set to "draft" ?
If they are not pending for review and the translation is finished then you will not see anything pending in the translations tab.
1. Is the default language page/post set to draft status or published?
2. In the WPML -> Settings area have you possibly selected for translations to go to draft status?
Go to WPML > Settings
Scroll to the Translated documents options section
Check Draft in the Document status setting
The problem is that translations jobs are not loading: there is an ERROR MESSAGE popping on the right top on my screen when I navigate to those two tabs (WPML > Translations > Translation Queue and WPML > Translation Management > Jobs) saying "(!) Jobs could not be loaded".
1. The default language page/post are set to published
2. Please see attached images for both point :
I have also checked on the WPML -> settings > Translated documents options section (see image attached).
The problem is that I would prefer to approve before EVERYTHING gets published. If I choose the option "Publish the translated post when original is also published (default)", will everything be publish without review?
Based on your screenshots your translations will not be published and will await for review.
Using this feature:
Publish the translated post when original is also published (default)"
Would be beneficial if only the default language is set to draft, that way when the default language page/post is published the translation will be as well.
Regarding the error you are receiving.
Go to WPML->Support->ATE Error logs and share with me the top 5 errors from that page.
2023/02/24 8:48:32 PM ATE Server Communication Started attempt to download xliff file. The process did not finish. 26 58035656 {"xliff_url":"https:\/\/ate-production.s3.amazonaws.com\/translated_xliffs\/xliffs\/037\/680\/174\/original\/translated_57152580_sponsors20230224-13787-gsmlp0.xliff20230224-17626-1xxti8b.xliff?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2RUIVO6LBFBIAV6D%2F20230224%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20230224T204832Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=798facc44fef4e71ccf5cd334e8842a73b054ffd55e5545e543068f76a8ecdb9"}
2023/02/14 3:04:14 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 15 56817180 {"xliff_url":"https:\/\/ate-production.s3.amazonaws.com\/translated_xliffs\/xliffs\/036\/901\/889\/original\/translated_55950702_Mural_-_Through_the_Mathemalchemy_Looking_Glass20230214-4121388-820kut.xliff20230214-3854081-rxjjab.xliff?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2RUIVO6LBFBIAV6D%2F20230214%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20230214T030414Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=c1ca71c70ced58b02a517d05c0de135be060a0fc7a2454b9f54ead70675e8fee"}
2023/02/14 3:04:14 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 13 56817178 {"xliff_url":"https:\/\/ate-production.s3.amazonaws.com\/translated_xliffs\/xliffs\/036\/901\/887\/original\/translated_55950706_Cryptography_Quilt_-__Mathematical_Connections20230214-4141266-12xrpuo.xliff20230214-419752-cz1sgo.xliff?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2RUIVO6LBFBIAV6D%2F20230214%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20230214T030414Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=4f4620f8a05e6939f845142cffd73ad013475e3a6bb9679267ba783f142702b2"}
2023/02/14 3:04:14 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 18 56817184 {"xliff_url":"https:\/\/ate-production.s3.amazonaws.com\/translated_xliffs\/xliffs\/036\/901\/888\/original\/translated_55950708_Cryptography_Quilt_-_Through_the_Mathemalchemy_Looking_Glass20230214-3945580-1r9nvca.xliff20230214-3947998-4mjdr7.xliff?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2RUIVO6LBFBIAV6D%2F20230214%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20230214T030414Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=acd200818667f9157c676dd0270bb1854cb3f6f75fb039f59d5a56f4003bd03e"}
2023/02/14 3:03:22 AM ATE Server Communication Started attempt to download xliff file. The process did not finish. 3 56015494 {"xliff_url":"https:\/\/ate-production.s3.amazonaws.com\/translated_xliffs\/xliffs\/036\/901\/871\/original\/translated_55158311_Cavalcade_-_Fabrication20230207-16698-15c0912.xliff20230214-398166-1exxnf7.xliff?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2RUIVO6LBFBIAV6D%2F20230214%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20230214T030322Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=3749b3a368333e97a02c699ba08911238083138884c8ec2a8773c843fc741d1b"}
These are from 2023 therefore I assume no longer related to the issue at hand.
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.
NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
Thank you,
Bobby
The topic ‘[Closed] When I look on the translation management, it says that the translation is done and published, but w…’ is closed to new replies.
