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This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 8 months ago.

Assisted by: Mateus Getulio.

Author Posts
October 3, 2023 at 8:04 pm #14508445

nicolaF-23

I am trying to: traslate this content hidden link

Link to a page where the issue can be seen: hidden link

I expected to see: content translated

Instead, I got: still translating

Argument 2 passed to WPML_PB_Handle_Custom_Fields::is_page_builder_page_filter() must be an instance of WP_Post, null given, called in /home/customer/www/coprosemel.it/public_html/wp-includes/class-wp-hook.php on line 310 /home/customer/www/coprosemel.it/public_html/wp-content/plugins/sitepress-multilingual-cms/addons/wpml-page-builders/classes/Shared/tm/class-wpml-pb-handle-custom-fields.php:25 260 79041197 {"downloadUrl":"https:\/\/ate-production.s3proxy.wpml.org\/translated_xliffs\/xliffs\/053\/895\/385\/original\/translated_77789575_Linea_GREEN_LANDS20231002-3748-1bs4ezp.xliff20231003-5210-ji8wai.xliff?Expires=1696968247&Signature=jhU5ox34hfnhol9W0OITq2T5zyKCgepUd982wbkNAgQ7Yb81mL3umHK2GlcKMJg5gb68qR~l4snZfWleR~p4ta5vhknewaLJ4l3UoFFP39iKTt9Zn~C~o-viW2uWEuyk6Fn47Rqwv7foFbXd2l8hmy-smT-IDMMwpRnblpk73YOzTkdKxs4NmV8YtKTIkZ7aaEVTqNtQKHNNvwLWIQw45VKu13khze8iCqACJSXwq6AbL38a74jL8kVAjFRLqKdKj4B~kuJudsk9h~lduszzTTt2O1Bejrs2ilE6jZKSOtIVxUCnQNmKl08rC75aUhI83ktoWuw4imOAMBqumlk9Zw__&Key-Pair-Id=K1C11UVRQNXLRQ"}

Screenshot 2023-10-03 at 22.02.20.png
October 4, 2023 at 8:31 pm #14515595

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi.

Thank you for contacting the WPML support forum.

Please, try to follow these steps to try to fix the issue:

1. Take a backup of your Database.
2. Go to WPML -> Support -> Troubleshooting (link).
3. Once on the troubleshooting screen press the following buttons and check if it helps.
Press each button at a time and wait for the process to complete.
- 'Disable cache for language switcher templates'
- 'Clear the cache in WPML'
- 'Remove ghost entries from the translation tables'
- 'Fix element_type collation'
- 'Set language information'
- 'Assign translation status to duplicated content'
- 'Set language information'
- 'Fix terms count'
- 'Fix post type assignment for translations'

If it doesn't work, I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link

Please, let me know if you need any additional details. Have a nice day.

The topic ‘[Closed] When I translate a content I stuck on translating’ is closed to new replies.