This thread is resolved. Here is a description of the problem and solution.
Problem:
The client needed to update WPML on a new domain and edit the site key after moving their installation from redfoxlotto.eu to redfoxlotto.org.
Solution:
1. We instructed the client to create a new key by visiting https://wpml.org/account/sites.
2. We guided the client to add the new key by navigating to Plugins > Add new > Commercial, then un-registering WPML from the old key and re-registering WPML with the new key.
If this solution does not apply to your situation because it might be outdated or not relevant to your case, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
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This topic contains 1 reply, has 2 voices.
Last updated by 8 months, 2 weeks ago.
Assisted by: Mihai Apetrei.