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[Closed] Why are the home page and other pages offset when I go to the English version?

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This topic is split from https://wpml.org/forums/topic/error-500-and-offset-page-layout-2/

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

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This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 1 year, 11 months ago.

Assisted by: Long Nguyen.

Author Posts
May 27, 2024 at 3:02 am #15671843

karimI-2

Thank you, the error 500 has been resolved.

But as mentioned in my first message, why are the home page and other pages offset when I go to the English version?
There's a problem with the layout of the blocks.

May 27, 2024 at 3:05 am #15671844

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English ) Vietnamese (Vietnamese )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

The admin account now isn't correct. According to the debug info, I see you are using the Woodmart theme. So I suggest you follow the solution in the ticket below to copy the page layout from the original to the translation page.
https://wpml.org/forums/topic/woodmart-home-page-layout-different-for-translated-languages/#post-13176277

If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.

Looking forward to your reply.
Thanks

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