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This thread is resolved. Here is a description of the problem and solution.

Problem:
The dropdown menu in the language selection box is only available in English on the Arabic website interface.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to WPML >> Support >> Troubleshooting page and press the following buttons:
- Clear the cache in WPML
- Synchronize posts taxonomies
- Remove ghost entries from the translation tables
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Assign translation status to duplicated content
- Fix post type assignment for translations
- Set language information
2. Re-save Permalinks from the Settings >> Permalinks page by pressing the Save Changes button.

This should resolve the issue and display the language switcher correctly in Arabic.

If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the issue persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 0 voices.

Last updated by qinglinW 6 months, 2 weeks ago.

Assisted by: Noman.

Author Posts
October 19, 2025 at 11:34 am #17496829

qinglinW

Why is the dropdown menu in the language selection box only available in English on the Arabic website interface?
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October 19, 2025 at 1:34 pm #17496948

Noman

Hi,

Thank you for contacting WPML Support. I’m able to fix this issue by following the below steps:

1. Went to WPML >> Support >> Troubleshooting page and press the below buttons:
- Clear the cache in WPML
- Synchronize posts taxonomies
- Remove ghost entries from the translation tables
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Assign translation status to duplicated content
- Fix post type assignment for translations
- Set language information

2. Re-saved Permalinks from the Settings >> Permalinks page by pressing the Save Changes button and now the language switcher shows correctly in Arabic language as you can see in the attached screenshot.

Please let me know if this resolves the issue or if you need further assistance with this issue.

Thank you

Arabic switcher.jpg
October 20, 2025 at 3:30 am #17497438

qinglinW

thanks