[Closed] Why the site languages setup, a different domain per language is state "not valid"?

Hello,

Thank you for contacting us. While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.

When setting up WPML domains per language, try unchecking the "Validate on Save" option and then save your settings. This may resolve issues related to domain validation, as it can sometimes be affected by server or domain configuration.

If the problem persists, please follow these steps to ensure that the secondary language domain is correctly pointing to the primary language domain:

1) Create a text file (for example WPMLTest.txt)
2) Upload it to the root directory of hidden link
3) Then make sure you can access the file from all the domains like the following

hidden link

hidden link

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Thanks!

Bigul

Hello there,

So the different domains issue is now solved? You mentioned header issue, can you explain further about this issue?

Look forward to your reply.

Thanks

Hello there,

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

Hello there,

The header is created using elementor and I see elementor template is set to not-translatable, setting it to translatable fixed the issue for you.

You can go to WPML->Settings->post type translations and set "My Templates (elementor_library)" to Translatable - use translation if available or fallback to default language

More details: https://wpml.org/documentation/plugins-compatibility/elementor/

Let me know this helps.

Thanks

Happy to help.

You can mark this ticket as resolved if you don't have any further queries. 🙂