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Supporter timezone: Pacific/Easter (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Ilyes 4 months ago.

Assisted by: Ilyes.

Author Posts
October 23, 2024 at 9:53 am #16321144

CHRISTOS VASILOPOULOS

Background of the issue:
I am trying to translate the email content served by the WooCommerce Cart Abandonment Recovery plugin on my site hidden link. I want to translate these emails using WPML.

Symptoms:
There is no option to translate the email content, only admin/back-end strings.

Questions:
How can I translate the email content served by the WooCommerce Cart Abandonment Recovery plugin?

October 23, 2024 at 8:37 pm #16323532

Ilyes
Supporter

Languages: French (Français )

Timezone: Pacific/Easter (GMT-05:00)

Hello,

Thank you for contacting WPML support team,

We actually received a similar request before and here is what my colleague Andreas suggest :

https://wpml.org/forums/topic/could-not-find-the-string-to-translate/

Unfortunately, the plugin's email templates are very likely not coded properly to be translatable with WPML.

We can properly escalate this by replicating this on a sandbox environment (A new WP installation) and send it to our compatibility team, you should also contact the authors of this plugin to ask them to add compatibility with WPML.

Let me know how you would like to proceed,

Best,

The topic ‘[Closed] WooCommerce Cart Abandonment Recovery not translated’ is closed to new replies.