[Waiting for user feedback] woocommerce cart translation
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Elementor users - please update WPML to the latest version to maintain compatibility. More details here - https://wpml.org/changelog/2024/12/wpml-4-6-15-critical-update-for-elementor-sites/
Thank you for the updates and permission. One request. We have released a new version of the String Translation plugin. It has included the fixes for similar issues.
So please upgrade to the latest version of the String Translation (3.2.17) and Elementor (3.25.11) after a full site backup {mandatory}. Then clear all types of caches and check if is there any difference in the results.
Please upgrade to the latest version of WPML (4.6.15) after a full site backup. Then upgrade to the newest version of Elementor and Style Kits Pro plugin.
After that please try the following troubleshooting steps after a full site backup{mandatory} and make sure the issue exists or not.
1) Go to WPML>>Support page, click on the Troubleshooting link (blue link in the middle of the page)
2) On the Troubleshooting page, please click on the following options in the *Clean up* section. Wait for confirmation of processing after each one.
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Set language information
- Fix WPML tables collation
- Assign translation status to duplicated content
- Fix terms count
- Fix post type assignment
- Cleanup and optimize string tables
- Show custom MO Files Pre-generation dialog box>>Generate .Mo files
3) Clear all types of caches
Sorry for the late response because of the holidays.
Unfortunately this does not fixes the issue.
I've found out it is probably related to powerpack Pro elements, since when I use Elementer elements, the texts are translated.
However, Powerpack Pro support is rather slow.
So I have created a test site in our Sandbox site to speed up the debugging and escalation process. Because reproducing the bug in a fresh installation will help us a lot in troubleshooting, once we reproduce the issue in a minimal setup we can escalate the ticket directly to our compatibility developers. Thank you for your kind understanding.
Please click this URL to access the backend of the sandbox site - hidden link
Then try the following steps in the sandbox site and make sure the issue exists or not.
1) Install & Activate PowerPack Pro for Elementor
2) Configure it like your live site and translate the strings part of the Cart
3) Create a test product
4) Translate it to English
5) Add the Product to the Cart
6) Visit the Cart
