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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 5 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year ago.

Assisted by: Shekhar Bhandari.

Author Posts
June 3, 2024 at 10:39 am #15697453

zaurK

Background of the issue:
I am trying to integrate WooCommerce Designer Pro with WPML. I was attempting to achieve this when the issue occurred. Reference: #15695623

Symptoms:
The issue is not described in detail. No specific errors or unexpected behavior reported.

Questions:
How can I successfully integrate WooCommerce Designer Pro with WPML?

June 3, 2024 at 11:01 am #15697573

zaurK

No How ca we fix this?

June 3, 2024 at 11:01 am #15697574

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I have moved the chat to an forum ticket and will help you further here.

Did you reach out to them to ask if they can quickly help on this?

Further, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

June 4, 2024 at 5:03 am #15699692

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hi,

I've conducted several tests but I am unsuccessful, I see designer page is already translated properly and the design is also selected in secondary languages.

I recommend reaching out to the plugin support team to confirm if it's multilingual ready. They should be able to provide guidance on how to proceed or provide few steps to help us debug this further.

Looking forward to your response.

Thanks!

June 7, 2024 at 11:07 am #15715167

zaurK

I need refund, because plugin author said that, its WPML problem.

Screenshot 2024-06-07 130727.png
June 7, 2024 at 11:51 am #15715965

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

If settings that post type will help you can quickly change the settings yourself from WPML->Settings itself, I tried to check it but your login details is not working.

More details: https://wpml.org/documentation/getting-started-guide/translating-custom-posts/

For refunds, you can use this url: https://wpml.org/purchase/refunds/

Thanks

The topic ‘[Closed] WooCommerce Designer Pro integration with WPML’ is closed to new replies.