This thread is resolved. Here is a description of the problem and solution.
Problem:
The client has a bilingual website and has updated the text in WooCommerce completed order emails. The new text shows correctly in the WooCommerce dashboard under Settings - Emails, but clients receive the old version. In WPML String Translation, the old text still appears for the original language, while the new text is incorrectly displayed as the translation for the second language.
Solution:
1. Navigate to WPML -> String Translation.
2. Select the email strings.
3. Delete them.
4. Go to WooCommerce -> Settings -> Emails tab.
5. Edit the email.
6. Click the save button.
7. Click Translations.
8. Translate the strings.
9. Verify if the issue is resolved.
If this solution does not seem relevant to your situation, please open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 5 months ago.
Assisted by: Osama Mersal.
