 gkionousG
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i have created also the dublicate for the Greek version, it works perfectly here in the sandbox
hidden link
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 Andreas W.
WPML Supporter since 12/2018
Languages:
English (English )
Spanish (Español )
German (Deutsch )
Timezone:
America/Lima (GMT-05:00)
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No worries about this error.
This refers to WooCommcerce > Settings >Advanced > Features > WordPress posts storage (legacy) which was not enabled by default on our sandbox.
The new option "High-performance order storage (recommended)" is set as default on all new WooCommerce installs.
I will run some tests today, try to recreate the issue and then get back to you.
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 gkionousG
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Maybe the plugin "WooCommerce Multilingual & Multicurrency" needs reconfiguration for the issue to be solved once and for all.
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 Andreas W.
WPML Supporter since 12/2018
Languages:
English (English )
Spanish (Español )
German (Deutsch )
Timezone:
America/Lima (GMT-05:00)
|
I can not confirm an issue with the Availability Feature on my test site.
I see on your site the following message on the dashboard:
"Your Elementor Pro license has expired."
This also includes that your "JetWooBuilder" product template might not be working as expected, as you are not able to use PRO widgets without having Elementor PRO registered on your site.
Please register Elementor PRO and then test again.
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 gkionousG
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but it expired yesterday, it is not that one creating the issue!
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 gkionousG
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on the test site also there is no active pro licence, and it works perfectly, so the issue is something else
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 Andreas W.
WPML Supporter since 12/2018
Languages:
English (English )
Spanish (Español )
German (Deutsch )
Timezone:
America/Lima (GMT-05:00)
|
Ok, but I need to activate the Elementor PRO license to run further tests, as I can not yet confirm any issue on my tests.
Take note, that I imported the JetWooBuilder from your site on my sandbox and so far everything is working as expected.
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 gkionousG
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I understand, but the issue has nothing to do with the Elementor Pro version.
I see that the test site does not have any issues, and it works perfectly; maybe you should check the files to see if there is some misconfiguration; maybe it is the FTP files
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 Andreas W.
WPML Supporter since 12/2018
Languages:
English (English )
Spanish (Español )
German (Deutsch )
Timezone:
America/Lima (GMT-05:00)
|
I will continue checking, but please take note, that in the current state of your site, you will not be able to edit the widgets on your product template or use Elementor PRO features and this can cause unexpected issues, too.
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 gkionousG
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Thanks for informing me! i know that, and the dev will update the Licence as soon as possible. I hope you can fix it as soon as possible, as it has been 1 week since we opened the ticket..
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 Andreas W.
WPML Supporter since 12/2018
Languages:
English (English )
Spanish (Español )
German (Deutsch )
Timezone:
America/Lima (GMT-05:00)
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As I already took a copy of the site where the issue persisted in a minimal setup and I yet was unable to recreate the issue on a sandbox, it is kind of complex to find out what is causing the issue, but I should have an update for you tomorrow.
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 gkionousG
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Super! waiting for your great news!
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 gkionousG
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i found also this article:
hidden link
maybe it can help ?
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 Andreas W.
WPML Supporter since 12/2018
Languages:
English (English )
Spanish (Español )
German (Deutsch )
Timezone:
America/Lima (GMT-05:00)
|
I can still not confirm what is causing the issue, but on my test site, on which it works, I am using Elementor PRO 3.19.1 while your site uses 3.19.0.
Please update Elementor PRO, then test again and let me know the results.
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 gkionousG
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Thank you for your continuous efforts to resolve the issue at hand. As previously mentioned, I believe that the problem is not related to the version of Elementor PRO being used, nor to the licensing. Given this issue's ongoing nature, it seems that the root cause lies elsewhere.
Your expertise and understanding of WPML's intricacies are invaluable in this situation, and I trust that together we can identify and address the underlying problem. I look forward to any additional insights or suggestions you might have that do not solely focus on the Elementor PRO version upgrade.
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