[Closed] Woocommerce order emails in wrong language

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please try the following steps:

1- Go to WPML-> Theme and plugins localization, select WooCommerce, and scan it
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end

Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/)

Best regards,
Osama

Hi Vinny,

Thanks for your reply. The above steps will show you if the strings are translated correctly.

For example, the strings might be flagged as English while they are in different languages.

Also, please let me know if you have the steps to reproduce the issue.

Best regards,
Osama

Hi,

Please go to Users-> Edit User that received the wrong email and check the language dropdown menu.

After that, please select English and update the profile.

The next step will be reproducing the issue to check if the email will be sent correctly.

Best regards,
Osama

Hi,

Please select English instead of the site's default and check the issue.

Best regards,