<b>Background of the issue: </b>
On the Order page (after you click BILLING & SHIPPING button on Cart page, with product added to cart), some headings and buttons are not translated.
Text for this headings and buttons is set from: Appercance -> Customizer -> WooCommerce -> Order
I have already tried to switch to parent Astra theme, turn off plugins, looked for string translations, but I think there is no string to translate this in WPML string translation. How to add this? hidden link
Would you please follow the steps below to enable the Auto Register feature in string translation and reload the page in the front end of the website and then search for the strings again on the string translation to see if this time you can find them?
I did it already. I did all your support suggestions. Can you just log in to website and check what is the problem? It takes 4 days already and like 2 another tickets and your support can't say what is wrong. Please resolve the problem, not send me away to do basic things I have already done.
The time for replies on tickets is longer than chat.
Thank you for checking the steps I mentioned. The issue might be compatibility between the Child theme of Astra and WPML or something else that needs to be checked.
Would you please provide the login information for the website so that we can check by setting the next reply as private?
Alos, we might need your permission to copy your website to our server if there is a need to report the issue to second-tier support.
How it works is that we install the Cloudways plugin and use that to copy your website to our server.
Thanks.
The topic ‘[Closed] WooCommerce order page headings and buttons not translated’ is closed to new replies.
