WooCommerce product addons

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 14:00	9:00 – 14:00	9:00 – 14:00	9:00 – 14:00	9:00 – 14:00	-
-	19:00 – 22:00	19:00 – 22:00	19:00 – 22:00	19:00 – 22:00	19:00 – 22:00	-

Supporter timezone: Europe/Paris (GMT+01:00)

This topic contains 21 replies, has 2 voices.

Last updated by Yvette 3 years, 8 months ago.

Assisted by: Yvette.

Author	Posts
July 9, 2021 at 10:15 am #9163775
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	Well - I am no longer able to get a sandbox site to show the behaviour we observed. Can you please try this here? hidden link There must be some setting we missed. The compatibility team has stated their workaround is working for manually priced products with non-default language and I can see it is the case.
July 9, 2021 at 10:38 am #9164277
jakobM-4	Hi Yvette If you have a fix I can try it on my Dev site. By the way this whole sandbox thing does not seem to be such a good idea as it is removed/deleted before a fix is confirmed?
July 9, 2021 at 11:46 am #9164735
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	I agree - but it´s the protocol. The compatibility team will not connect to a client site and it must be freshly replicated. The fix is the same one I provided previously but afterwards, you said that you were able to still generate the issue when you set the default language to DK and you set a manual price. For me, I set the default language to ES and set a manual price for product gorro. I am unable to see the issue anymore. So the fix is the same.
July 9, 2021 at 12:27 pm #9165047
jakobM-4	Hi Again Just replicated the issue again with the "polo" item. I think it might have something to do with the price being set manually in the other currencies for the product and not calculated automatically. I was not able to replicate it when it was just set to "calculate automatically" Could you please take a back up of the site, so it won't disappear again? 🙂
July 9, 2021 at 2:23 pm #9165995
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	This is very strange. I confirm that when DK is selected as default language, this happens. When ES is selected as the default language with the same product "polo"...it does not happen. Would you mind testing this yourself? The system is now set for ES and all things are the same. You will see that when doing the same steps with the polo product, the line item price is not changed when a new item is added. I wait for your confirmation.
July 10, 2021 at 5:04 pm #9170569
jakobM-4	Hi again I was not able to replicate, when it was set to Spanish however setting it to english also produced the error. Was spanish used as the default language when you set up the sandbox? It might be that the problem occurs with extra installed languages?
July 12, 2021 at 2:02 pm #9178849
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	No, the default installed language on our sandbox sites is always English. In my original testing, the problem only happened when DK is set as the default language. If ES or EN was set as the default language, the problem did not happen with the "workaround" But now I see it is also happening in the EN language. How strange. IN any case, I will send back to compatibility.