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[Closed] WooCommerce Product Bundle Compatibility Issue

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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 5 replies, has 2 voices.

Last updated by Dražen 1 year, 9 months ago.

Assisted by: Dražen.

Author Posts
July 1, 2023 at 8:11 am #13927077

shun-chengF

When I try to translate a Product Bundle, after I click save all the bundled products will be disappeared, this only happens to the translated products, is this a know compatibility issue?

Thanks,
July 3, 2023 at 8:12 am #13930683

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for contacting us.

I see you are using some older versions of WPML plugins, and maybe some custom-coded themes and etc.

Please follow the next steps:

0) You should translate the product via the WPML translation editor and as explained in our docs: https://wpml.org/documentation/related-projects/woocommerce-multilingual/

1) Create a backup or staging site to perform the next steps

2) Update WPML and related plugins to the latest versions and check if the issue still happens.

3) Switch to the WP default theme, and disable all plugins. Leave active only WPML plugins, WooCommerce,Product bundles and check if the issue still happens.

Let me know how it goes.

Thanks,
Drazen
July 6, 2023 at 12:27 am #13954385

shun-chengF

Hi Drazen,

I havent got time to do this yet but the issue still need to be resolved, please note that I have. tested the following though

3) Switch to the WP default theme, and disable all plugins. Leave active only WPML plugins, WooCommerce,Product bundles and check if the issue still happens.
July 6, 2023 at 6:36 am #13955107

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

great, thanks for getting back.

Please try to follow the rest of the suggestion and let us know if the issue still happen.

I will then suggest the next step if it does.

Thanks,
Drazen
July 13, 2023 at 12:34 am #14028513

shun-chengF

Please do not close this ticket as I still need time to do more testing, thanks.

July 13, 2023 at 6:32 am #14029159

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

sure.

Let us know when ready to proceed.

Thanks,
Drazen

The topic ‘[Closed] WooCommerce Product Bundle Compatibility Issue’ is closed to new replies.