Woocommerce products - can't edit variations and attributes

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This topic contains 1 reply, has 2 voices.

Last updated by Marcel 1 year, 10 months ago.

Assisted by: Marcel.

Author	Posts
July 20, 2023 at 8:35 pm #14075099
maxK-25	Hi, I have problem with few products on my site. 90% of products works properly, and problem with a few products is that variations and attributes are not synchronized. I tried troubleshooting, I synced all data once again but nothing happens. I would add attributes and variations manually but I can't do that in any of my languages. I have two languages, english and croatian. We started development in english, and then added croatian, and then client decided that croatian must be primary language. All of english products worked properly before synchronization, and now it is same error both on croatian and english language. When I want to add attributes and variations in croatian language, all options are locked because it says: "This is a translation of {product name in english language}. Some of the fields are not editable. When I want to add attributes and variations in english language, all options are locked because it says: "This is a translation of {product name in croatian language}. Some of the fields are not editable. So I have exact same problem on both languages, it just leads me in circle and I am not sure how to edit those products. Thanks in advance!
July 21, 2023 at 3:37 pm #14081095
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, can you please add the link to an example? It sounds like if the source language it's wrong, but I would need to compare the entries. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. IMPORTANT -Please make a backup of site files and database before providing us access. -If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link Best Regards Marcel

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