[Resolved] Woodmart - Elementor Templates with Woodmart Custom Widgets is not translatable

Hello,

Please take note that I have been testing your site and I can confirm the issue even when testing the site only with Woodmart, Elementor PRO, WooCommerce, and WPML.

So far I can confirm the following error on the translated product template, which refers to the reviews section:

Fatal error: Uncaught ValueError: Unknown format specifier "�"...

Take note, that this issue seems only to occur on RTL languages, as if I add another LTR language the template works as expected.

I see that there is a new version of Woodmart available which for I would you to update the theme and the core plugin and then test again.

If the updates will not solve the issue, I will offer a WPML test site, on which I will need you to install the Woodmart Theme and its Core Plugin so that we can try to recreate the issue there and then escalate it internally.

Best regards
Andreas

Hello,

Thank you for the confirmation.

Could you please install the Woodmart Theme and the Woodmart Core Plugin in their latest available versions on the following test site?

If you can, please also install Elementor PRO, register it, and import your Woodmart template(s).

This test site will be automatically deleted after not having been accessed for 7 days.

Once-Click-Login:
hidden link

We should try to recreate the issue here and then escalate it internally.

Please let me know on this ticket once the theme and its plugins are installed and ready for testing.

Best regards
Andreas

Hello,

Thank you!

As you can see on this Arabic product, I can not confirm the issue on my test site:

hidden link

This is very odd, as the issue keeps occurring on the copy that I have from your site when testing only with Woodmart, Elementor PRO, WooCommerce, and WPML.

I would like to invite you to try to recreate the issue yourself on the sandbox.

I will try to investigate this issue further on the local copy of your site and let you know once I find out what is causing this issue.

Best regards
Andreas

Hello,

Take note, that this issue disappears once I disabled WPML String Translation.

This means, the issue actually could be related to a specific string that is registered or translated on WPML String Translation.

I am still investigating this on the local copy which I do have from your website and would like to ask you for some more patience.

Best regards
Andreas

Hello,

Please go to WPML > String Translation and search for the string:

"You must be %1$slogged in%2$s to post a review."

The translation of the string has the wrong format and this is what is causing the issue.

You need to make sure to keep the placeholder part "%1$slogged in%2$s" in place if you translate this.

You could try translating it to:

%1$s{your_string}%2$s where {your_string} should be replaced with your Arabic text, but %1$s and %2$s should remain in the same order, as those are placeholders.

Best regards
Andreas

Hello,

I am happy to hear that I was able to help you!

I would be very glad if you leave me a quick feedback after marking the ticket as resolved.

Best regards
Andreas