Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- - 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00
- - - - - - -

Supporter timezone: America/Lima (GMT-05:00)

Tagged: 

This topic contains 2 replies, has 1 voice.

Last updated by Andreas W. 5 months ago.

Assisted by: Andreas W..

Author Posts
March 20, 2025 at 12:59 pm #16840125

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Thanl you for your message!

The second tier support is still investigating this issue. I will contact you here once I got any news or an appplicable workaround.

We hope for your understanding and thank you for your patience.

April 2, 2025 at 2:27 pm #16887569

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Our second-tier support has issues with replicating the issue in the current version of WPML which means they can no longer replicate the issue on current tests.

Could you please ask your hosting support to change the PHP TimeLimit (Max execution time) on your server?
It is currently set to 300 seconds, which is why we get a timeout error after 5 minutes.

Please ask them to set the limit to 600 seconds and leave me a comment after that.

April 2, 2025 at 2:43 pm #16887654

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Additionally to my last comment, please also ask the hosting support to enable the "Multibyte String extension" inside the PHP settings on the server.

WPML Minimal Requirements:
https://wpml.org/home/minimum-requirements/

The topic ‘[Closed] WP Menus Sync’ is closed to new replies.