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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 7 months ago.

Assisted by: Osama Mersal.

Author Posts
November 2, 2023 at 3:11 pm #14718311

cliffD

Dear WPML,

On raechell.com we've installed a WP Bakery WooCommerce recent products widget.
Unfortunately it doesn't switch the language. Sometimes it does, but then it shoes the wrong language on for instance the Dutch page, and then shows the Dutch language on the English page.

Is there a specific setting for this? Since it seems to be working with the translations, but it just shows the wrong language on the wrong page.

Many thanks in advance!

Kind regards,
Randy Dautzenberg
Webmix

November 5, 2023 at 9:41 am #14732571

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi Randy,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply due to a higher workload. I've created a sandbox site with WooCommerce and WP Bakery.

Please login to this sandbox site and try to replicate the issue. (hidden link)

If the issue is replicable, please let me know how to reproduce it.

Best regards,
Osama

November 6, 2023 at 9:39 am #14736117

cliffD

Hi Osama,

Many thanks for the quick response!
I tried to replicate the situation, and added on a Dutch and an English page a WP Bakery recent products widget.

It looks like it works perfect on the sandbox environment, so I think the problem is not related to WPML or WP Bakery. So I think we need to try some other possible solutions on our side.

Anyway, many thanks for your quick and great support!

Kind regards,
Randy
Webmix

November 6, 2023 at 9:43 am #14736123

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi Randy,

Thanks for your update. You can check if the issue persists in a minimal environment by following these steps.

1- Deactivate all the plugins except the active plugins on the sandbox site.
2- Switch to a WordPress default theme like Twenty Twenty-one.

If the issue is gone, activate them one by one to see which one is causing an interaction issue.

❌ Please backup your database before performing the above test ❌

Best regards,
Osama

November 6, 2023 at 9:44 am #14736129

cliffD

Hi Osama,

Many thanks for the quick response!
I tried to replicate the situation, and added on a Dutch and an English page a WP Bakery recent products widget.

It looks like it works perfect on the sandbox environment, so I think the problem is not related to WPML or WP Bakery. So I think we need to try some other possible solutions on our side.

Anyway, many thanks for your quick and great support!

Kind regards,
Randy
Webmix