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This topic contains 1 reply, has 0 voices.

Last updated by Christopher Amirian 1 month, 1 week ago.

Assisted by: Christopher Amirian.

Author Posts
June 13, 2025 at 10:45 am #17132892

rushdiS

Background of the issue:
I am trying to navigate my website on the frontend and dashboard, but the server times out. The issue can be seen at hidden link.

Symptoms:
503 Service Unavailable error message appears, causing issues on other domains due to an AI script.

Questions:
Why am I receiving a 503 Service Unavailable error when navigating my website?
How can I resolve the server timeout issue affecting my website and other domains?

June 15, 2025 at 6:07 pm #17136779

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Welcome to WPML support. That is a server related error. Would you please contact the hosting service provider and ask them to give you their log to show the error under the hood.

Also please check if the same thing happens on a minimal installation:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.

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