Problem: The client was experiencing 404 errors or blank pages when switching to the French version of Elementor static posts on their bilingual site. The issue was related to the URL slugs for 'Country' and 'Project' which were translated, causing the posts not to be found. Solution: We recommended checking the WPML > String Translation section and deleting the translated slugs for the custom post types (CPT). Specifically, the client needed to search for the slug of the CPT, in this case, 'project' and 'country', and delete them. This action resolved the issue, allowing the translations to switch correctly without errors.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client is facing an issue where the language switcher does not consistently appear in the header of Elementor archive templates on their bilingual website. Sometimes only one flag or no flags are displayed, even though the templates are translated and accessible via their URLs. Solution: If you're experiencing this issue, we recommend the following steps: 1. Set the 'Library Category' as translatable by navigating to WPML --> Settings --> Taxonomy translation. 2. Translate the category via WPML --> Taxonomy translation. 3. If you need to translate the archive template, go to WPML --> Translation Management and send the template for translation. Afterwards, you can translate it from WPML --> Translations.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
