[Resolved] WPML + ACF Options Page translations not working

Thanks for your reply.

Sorry, I broke the site while troubleshooting it and the FTP access is not working.

Could you restore the site and provide a snapshot of the site? Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.

To guide you further, please adhere to these instructions:

1. View the Duplicator instructions video: hidden link

2. Consult WPML's instructions on providing supporters with a copy of your site: https://wpml.org/faq/provide-supporters-copy-site/

3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.

Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.

Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.

Thanks for your patience. I apologize for the delay. Just letting you know that I would need more time to investigate this and I will come back to you as quickly as possible.

Thanks for your reply.

I will need to escalate this further to our 2nd Tier Support for further investigation. Before I do that, could you tell me how the header and footer options are created? You mentioned ACF, but when I checked the ACF field groups, they were empty.

I need more information before I can escalate this.

Thanks for your reply.

I've tried to install the theme and plugins on our sandbox site but it breaks it.

Could you install it for me and try to replicate the issue over there?

hidden link

Thanks for your reply. I've added ACF pro. Could you continue?

Thanks for your reply. I can see the issue too. I will escalate this to our 2nd Tier Support for further investigation.

Hello!
I am George from the second tier support and your ticket reached me.
After a brief check, I found a code in your custom theme in the file: wp-content/plugins/rmg-site-functionality/inc/ACF_Group.php
exactly in the method named: \RMG\Tolomatic\SiteFunctionality\ACF_Group::acf_init_settings_page

It appears that you have there a return "false" clause there, done on `acf/init`:

	/**
	 * Initialize the field group as a settings page if $is_settings_page is true
	 *
	 * @return false
	 */
	public static function acf_init_settings_page() {
		if ( ! current_user_can( 'edit_theme_options' ) ) {
			return false;
		}

this is the code responsible for the issue that only when the user is logged-in the translations are being shown.

This code short-circuits the logic to populate properly the ACF option names, and when WPML and respectively ACFML plugin checks for the option group and tries to translate the values, this returns `false` if the user is not logged-in.

My suggestion is to comment-out that code and refactor it so that it works better for you. (perhaps the hook acf/init is not suitable and too early for this code?)

I have not analysed further what this code actually does, but once I commented-out the return false cause, I got the translations even when not logged-in.