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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with the Advanced Translation Editor (ATE) where translation jobs intermittently fail, particularly when sending products for translation to Arabic, and the request payload incorrectly contains:

"language_code": "callable"

instead of:

"language_code": "ar"

This error leads to translation jobs being created successfully but then failing or behaving inconsistently afterward.
Solution:
We recommend checking if this issue is similar to one previously reported. You can follow the ongoing support in your original ticket here:
https://wpml.org/forums/topic/i-am-getting-issue-with-automatic-trasnlations/

If this solution seems outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

For further assistance, please contact us through the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 replies, has 0 voices.

Last updated by Andrey 1 week, 5 days ago.

Assisted by: Andrey.

Author Posts
May 4, 2026 at 2:06 pm #18011180

Kartik Setia

Hi WPML team,

I’m experiencing an issue with Advanced Translation Editor (ATE) where translation jobs are intermittently failing.

🔴 Issue

While sending products for translation to Arabic, the request payload sometimes contains:

"language_code": "callable"

Instead of:

"language_code": "ar"

This causes:

Translation jobs to be created successfully (200 OK)
But then fail or behave inconsistently afterward

May 5, 2026 at 3:05 pm #18014537

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

I believe this is the same issue you already reported here:
https://wpml.org/forums/topic/i-am-getting-issue-with-automatic-trasnlations/

To avoid duplicate work and ensure the issue gets proper attention, I’ll continue assisting you in your original support ticket.