georgeZ-13
I am installing WPML on hidden link .
WPML is incorrectly trying to connect my site with hidden link and shows the error:
"Error with sharing automatic translation credits. WPML was unable to connect your old and new URLs to share automatic translation credits."
The .co.uk site is an old installation and I am now installing WPML on the .com domain. I do not want to connect or migrate these two sites.
When WPML tries to open the migration page it redirects to:
/wp-admin/admin.php?page=tm/menu/main.php&sm=ate-ams&widget_action=open
and shows the message:
"Sorry, you are not allowed to access this page."
Please help remove the old domain connection and allow WPML to register only for:
hidden link
Screenshots attached.
Shekhar Bhandari
WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
Hello there,
Thank you for contacting WPML support. I'd be happy to assist you on this issue.
To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.
So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link
This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site
Look forward to your reply.
Thanks