WPML can't load Woocommerce .mo

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to use default WooCommerce translations for your shop, but WPML can't load the default .mo file.
Solution:
1) Go to Dashboard > Updates and load the latest updates for WordPress.
2) Go to WPML > Theme & Plugin Localization and scan the theme and plugins for strings.
Before running these steps on the staging, ensure to fix collation issues and run WPML troubleshooting options to clean up string tables (WPML > Support > troubleshooting).
If these steps do not resolve the issue, it could be due to various factors such as minimum server requirements, server limitations like missing writing permissions, corrupted data on the string tables, corrupted language files, or issues between plugins or the theme.
If you encounter issues on the live site after applying these steps, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the solution provided here is not relevant or outdated, please contact us for further assistance at WPML support forum.

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Our next available supporter will start replying to tickets in about 5.22 hours from now. Thank you for your understanding.

Tagged: Exception

This topic contains 46 replies, has 2 voices.

Last updated by Andreas W. 1 month ago.

Assisted by: Andreas W..

Author	Posts
October 10, 2024 at 6:29 pm #16276662
daivyM	Anyway, I give up. I asked for support, but you don't even know you fixed the problem, and I have to look for the problems by myself without even knowing what I should do. And I'm not even talking about the slowness of the responses, which I find totally unacceptable for something I've paid for. Bye.
October 11, 2024 at 2:19 am #16277353
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	I wrote earlier: On WPML > String Translation you will find an option to remove strings by domain. Also, you can mark strings, and delete them from the table. Further, I documentated every step I took on this ticket. Please read the comments again and follow my advices. I am sorry to hear that you are unhappy with my support, but please take note that usually you can expect to only receive one or two answers per ticket per day. You are free to open a new support ticket if you would like someone to assist you with the issue on your live site.