WPML Credits - Add credits > "Something went wrong, please try again later" for 2 days

This topic contains 0 reply, has 0 voices.

Last updated by franzR-3 8 months, 4 weeks ago.

Author	Posts
August 8, 2025 at 6:57 am #17304406
franzR-3	Background of the issue: I am trying to add the purchased credits to cms.uni-mainz.de. I deleted the key from the test site and deactivated WPML on the test site, but this site still appears. I then try to add the credits, to no avail. Link to a page where the issue can be seen: https://wpml.org/account/manage-credits/ Symptoms: I expected to see success, with the credits now available to cms.zdv.uni-mainz.de. Instead, I got the error message: 'Something went wrong, please try again later.' Questions: Why does the test site still appear after deactivating WPML and deleting the key? How can I successfully add the purchased credits to cms.uni-mainz.de?

Author

Posts

August 8, 2025 at 6:57 am #17304406

franzR-3

Background of the issue:
I am trying to add the purchased credits to cms.uni-mainz.de. I deleted the key from the test site and deactivated WPML on the test site, but this site still appears. I then try to add the credits, to no avail. Link to a page where the issue can be seen: https://wpml.org/account/manage-credits/

Symptoms:
I expected to see success, with the credits now available to cms.zdv.uni-mainz.de. Instead, I got the error message: 'Something went wrong, please try again later.'

Questions:
Why does the test site still appear after deactivating WPML and deleting the key?
How can I successfully add the purchased credits to cms.uni-mainz.de?