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[Closed] WPML is not translating when we need it to do that, and is translating things that it must not trans...

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This topic contains 3 replies, has 0 voices.

Last updated by Bruno Kos 5 months, 2 weeks ago.

Assisted by: Bruno Kos.

Author Posts
November 11, 2025 at 2:49 pm #17566857

michaelR-151

Background of the issue:
I am trying to run a web shop and have WPML translating and syncing to 2 languages. The issue can be seen at hidden link.

Symptoms:
WPML is not translating when needed and is translating things that it should not, causing a waste of time. It is causing many stops and support cases, preventing me from developing our webshop.

Questions:
Why is WPML translating content that it should not?
How can I stop WPML from causing so many stops and support cases?
November 11, 2025 at 4:45 pm #17567876

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

When you say that these get replaced, can you check this?
https://wpml.org/errata/admin-strings-replaced-by-translations-after-visiting-the-customizer/

Can you tell me if your user’s profile language is different from the site’s default language?

Because we had this case before, perhaps it has resurfaced again for some reason.

So if you check "kundeservice@trendin.dk Telefon 61769800 Moderne tøjbutik med trendy mode til kvinder og mænd. 61769800" in the string translation where I suppose these were translated, are they overwritten now?
November 21, 2025 at 12:12 pm #17598878

michaelR-151

Hi.

Please keep this open.

I will work with your answer in the weekend.

Regards Michael
November 21, 2025 at 1:26 pm #17599187

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

The ticket will remain opened, take your time for this and let me know if you have any questions!

The topic ‘[Closed] WPML is not translating when we need it to do that, and is translating things that it must not trans…’ is closed to new replies.