This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing a timeout error in the backend while editing a page using the Divi builder. This issue persists even when WPML is disabled, suggesting that WPML is not the cause of the problem.
Solution:
1. Test the backend editor with WPML disabled to confirm if the issue continues.
2. If the problem persists with WPML disabled, it is likely related to the Divi Builder or a conflict with other plugins. In this case, we recommend contacting Divi support for further assistance.
3. If you suspect that WPML might still be involved, or if specific issues appear only when WPML is active, please let us know, and we will investigate further.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 1 month, 3 weeks ago.
Assisted by: Dražen.
