This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to cancel their WPML subscription as it is no longer in use.
Solution:
If you're looking to cancel your WPML subscription, we recommend you request a refund by visiting https://wpml.org/purchase/refunds/. Alternatively, you can contact our administrative team directly by filling out the form at https://wpml.org/home/contact-us/contact-form/. They will respond to you as soon as possible.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 1 year, 4 months ago.
Assisted by: Mihai Apetrei.
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 WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00) |
