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This topic contains 4 replies, has 0 voices.

Last updated by Bigul 2 days, 1 hour ago.

Assisted by: Bigul.

Author Posts
June 23, 2025 at 3:59 pm #17161510

mihaiT-6

Background of the issue:
I am trying to ensure that WPML works correctly on both my live and staging websites. The settings are the same in both environments. The issue can be seen on the live website at hidden link, and I expected it to work like it does on the staging site at hidden link.

Symptoms:
WPML is not working on the live website, but it is working correctly on the staging site.

Questions:
Why is WPML not working on the live website despite having the same settings as the staging site?
What steps can I take to resolve the issue on the live site?

June 24, 2025 at 7:21 am #17163219

mihaiT-6

Hello

I have cloned the staging site. I have migrated the site by marking him as copy...problem persist...wpml not working.

June 24, 2025 at 2:13 pm #17165442

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I am enabling the private option for the next reply. Please share the new staging site credentials so we can continue with our checks.

--
Thanks!

Bigul

June 25, 2025 at 7:24 am #17167324

mihaiT-6

There are some thing you need to know:

- i have only cloned the site public_html folder
- copied the database
- added ssl certificate using zero ssl
- replaced siteurl and home in wp_options table
- installed "better search plugin" (not executed the replace of staging2 with
staging...afraid to break elementor serialization)

That's it. I let you do your magic 🙂

June 26, 2025 at 7:23 am #17171627

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I am consulting with our team for an expert opinion on this. We will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul