This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where the WPML registration message disappears when logged in but appears when logged out. The client has regenerated the registration key several times, but the problem persists.
Solution:
We recommend clearing your website's cache as a first step. Additionally, navigate to WPML > Support > Installer Support and click on "Check now" to see if there are any issues with the site connection or site key registration. It is also beneficial to send us the WPML troubleshooting information for further analysis. You can find more information on how to provide this at https://wpml.org/faq/provide-debug-information-faster-support/.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at our support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 replies, has 0 voices.
Last updated by 2 weeks, 6 days ago.
Assisted by: Andreas W..
