WPML String Translation is attempting to write .mo files but fail.

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Tagged: Exception

This topic contains 5 replies, has 2 voices.

Last updated by Bigul 1 year, 11 months ago.

Assisted by: Bigul.

Author	Posts
July 25, 2023 at 2:39 pm #14097385
fabriceV-2	Hi, i have this Error message everywhere in my WP : WPML String Translation is attempting to write .mo files but fail. On a new fresh WP install. Files rights are ok, i tried to changed them. I have another site, installed the same day, on the same hosting, and with WPML too, exact same starter setup, and it does not have this error message.. I saw here : https://wpml.org/forums/topic/wpml-string-translation-is-attempting-to-write-mo-files-but-fail/ that there is a way to reset this error message ? How can i do ? Thanks in advance 😉
July 26, 2023 at 5:27 am #14099471
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. Hope you have gone through this article - https://wpml.org/faq/cannot-write-mo-files/ Please tries the following troubleshooting steps after a full site backup{mandatory} and make sure the issue is existing or not. 1) Go to WPML>>Support page, click on the Troubleshooting link (blue link in the middle of the page) 2) On the Troubleshooting page, please click on the following options in the Clean up section. Wait for confirmation of processing after each one. - Clear the cache in WPML - Cleanup and optimize string tables - Show custom MO Files Pre-generation dialog box>>Generate .Mo files If the issue exists, please log in to your database using a tool like PHPMyAdmin. After that open the wp_options(May the table prefix will be different in your case) and find the wpml_notices option. Then delete the wpml_notices option row -- Thanks! Bigul
July 26, 2023 at 7:10 am #14099955
fabriceV-2	Hello, thank you ! Fyi, pn the Troubleshooting page, there is a "Clear the cache in WPML" option, but i could not find these 2 otions : - Cleanup and optimize string tables - Show custom MO Files Pre-generation dialog box>>Generate .Mo files In the end, the thing with deleting the entry in the database (phpmyadmin) did work. Thanks ! You should add this help info withint your FAQ page : https://wpml.org/faq/cannot-write-mo-files/ Anyway, thanks a lot, great support 💪
July 26, 2023 at 9:23 am #14101521
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Happy to know you are getting the expected results now. I will share your suggestion with our documentation team. Please check the attached image. You can find those options at the end of the troubleshooting options. -- Thanks! Bigul
July 26, 2023 at 9:26 am #14101555
fabriceV-2	I don't have these buttons : New threads created by Bigul and linked to this one are listed below: https://wpml.org/forums/topic/troubleshooting-options-are-missing/
July 26, 2023 at 9:34 am #14101781
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please note, I have opened a new ticket for the Troubleshooting options issue. Because as per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. I will get back to you soon on the latest ticket. Thank you for your understanding. -- Thanks! Bigul