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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a homepage from English to Spanish, but the system keeps setting Portuguese as the source/original language, even though you have already completed the English to Portuguese translation.
Solution:
First, we recommend duplicating the homepage and then attempting to translate the duplicated page into Spanish. This might resolve the issue of the incorrect source language setting.
If duplicating the page does not solve the problem, we suggest providing us with a backup of your wp-content folder and your database. You can zip these files and share them via Google Drive. This will allow us to set up a local copy of your site and investigate the issue more thoroughly.

Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 2 replies, has 0 voices.

Last updated by williamT-24 5 days, 9 hours ago.

Assisted by: Shekhar Bhandari.

Author Posts
May 5, 2026 at 7:23 pm #18015165

williamT-24

I'm trying to translate a page from English -> Spanish. I've already completed the English -> Portuguese translation. For some reason whenever I go to translate it keeps setting Portuguese as the Source/Original language. Its only affecting this one page, which happens to be the ome page.

May 6, 2026 at 6:25 am #18015839

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

May 11, 2026 at 8:33 am #18026170

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Can you try to duplicate the homepage and try to translate it and see if it helps?

If the above doesn't help, To get a better understanding, I suggest sharing a backup of your wp-content folder and your database. You can zip the files and send them to me via Google Drive. With these, I can set up a local copy of your site and take a closer look at the issue.

Look forward to your reply.

Thanks

May 11, 2026 at 1:02 pm #18027601

williamT-24

Duplicating it did the trick and seems to disconnect that Portuguese original source issue. Many thanks!