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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year ago.

Assisted by: Mihai Apetrei.

Author Posts
October 24, 2023 at 9:58 am #14645639

konstantinA-3

Tell us what you are trying to do?
We have pay as you go for automatic translations, but it stopped working when we reached 100usd. while trying to translate we get: You don't have enough credits to translate automatically!

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

P.S. I raised this issue in other support ticket, but set to private. It has passed days with no response. So it can be public.

October 26, 2023 at 7:07 pm #14673883

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

I am closing this ticket as we are already handling the issue in this initially created ticket (https://wpml.org/forums/topic/this-is-website-is-set-to-use-pay-as-you-go-credits-but-it-shows-0-credits-left/) so this ticket is a duplicate of the same issue.

Mihai Apetrei