Your plugin messed up over 100 product images

This thread is resolved. Here is a description of the problem and solution.

Problem:
After translating your website using WPML, over 100 product images on your site became distorted.
Solution:
We recommend installing and using the Force Regenerate Thumbnails plugin. This tool allows you to regenerate all images or specifically the ones that are affected. This approach resolved similar issues during our tests. Additionally, check if your images have "-scaled" in their names, indicating they were automatically resized by WordPress, which can sometimes lead to such problems.

If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket here.

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Tagged: Not WPML issue

This topic contains 1 replies, has 2 voices.

Last updated by Dražen 10 months, 1 week ago.

Assisted by: Dražen.

Author	Posts
September 30, 2024 at 7:55 am
petruN	Background of the issue: I did the translation using WPML and it messed up both languages' photos for products on my site hidden link. Symptoms: Over 100 product images are messed up after translation. Questions: How can I fix the messed-up product images after translation?
September 30, 2024 at 8:41 am
September 30, 2024 at 10:05 am #16235342
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I checked further and managed to fix it with a plugin called Force Regenerate Thumbnails, you can install it and force it for all images or only for the affected. I tested and it works fine: hidden link I also checked your affected image and seems it was scaled, they have "-scaled" in the name, this is WordPress feature that scales your too-large images, sometimes this can cause issues and leave such faulty images, there are many reports in Google if you check, not related to WPML. Hope suggested solution works fine for you. Regards, Drazen