Problem: The client is attempting to add a new site and is experiencing issues. They have not provided specific details about the problem they are encountering. Solution: We recommend that the client provides more detailed information or shares a video of the steps they are taking and the issues they are encountering. However, the client was able to solve the issue on their own.
Please note that the solution provided here might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket. For further assistance, you can reach out to us on the WPML support forum.
