Problem: The client reported that the language switcher dropdown was not functioning on two recently translated pages, although it worked on other pages. The issue was not related to WP Rocket, Cloudflare, or Advanced Ads.
Solution: We recommended the following steps to diagnose and potentially resolve the issue: 1. Enable the Footer Language Switcher via WordPress Dashboard > WPML > Languages > Footer Language Switcher and check if the second language flag appears at the bottom of the page. 2. If the flag appears, it might indicate a JavaScript issue. To investigate further: - Create a backup of the website. - Switch to a default theme like "TwentyTwenty" via WordPress Dashboard > Appearance > Themes. - Deactivate all plugins except for WPML and its add-ons via WordPress Dashboard > Plugins. - Check if the issue persists. If not, reactivate plugins one by one to identify the problematic plugin. 3. If the second language flag does not appear in the footer, the page might not be translated correctly. To address this: - Go to Dashboard > Pages and open the edit screen of the original page. - Make a minor edit and save it. - Update the translation to ensure it is 100% complete.
If these steps do not resolve the issue, we requested the client to provide access to their WordPress dashboard after ensuring a backup is in place, and to set the reply as private.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem:
I am using WPML and Kadence elements (templates for entire posts or parts of posts). I have set Kadence elements to be translatable. The problem is that for German (our secondary language), many elements do not render to the front end at all.
Solution:
Kadence support mentioned that the Kadence elements need to be translated manually. Please follow the following steps:
1. Set the post type "Elements (kadence_element)" to Translatable.
2. Edit each element in the default language.
3. In the sidebar, find the Language meta box, and turn off WPML’s Translation Editor.
4. Select the Duplicate checkbox, and then click Duplicate.
5. Click on the pencil icon to edit the page in the other language.
6. When editing the duplicated page, click Translate independently in the Language box.
7. Edit the elements and update the page.
