Problem:
If you're experiencing a White Screen of Death (WSOD) and suspect it might be due to a conflict with the WPML plugin, there are steps you can take to troubleshoot the issue.
Solution:
First, try to isolate the problem by deactivating all other plugins except for WPML and its related plugins, and switch to a default theme. This can help determine if there is a conflict causing the WSOD.
Second, as a temporary measure, increase your
WP_MEMORY_LIMIT
to 1024M. This increase in memory limit might resolve the WSOD temporarily while a permanent solution is being sought.
If these steps do not resolve your issue, or if they are not applicable to your situation, we recommend checking the related known issues and ensuring that you have the latest versions of themes and plugins installed. If the problem persists, please do not hesitate to open a new support ticket with us.
Problem: The client is experiencing a recurring issue where the default language page shows blank due to memory exhaustion errors, despite having 512MB of memory allocated. This problem was similar to an issue discussed in a previous support ticket.
Solution: We recommend checking with the hosting/service provider as the "allowed memory exhausted" error is typically related to server or hosting settings. It may be necessary to increase the memory limit beyond 512MB, as some sites require more resources, especially if the error occurs intermittently, suggesting that the server runs out of resources over time. For more details, see the discussion on a similar issue: https://wpml.org/forums/topic/allowed-memory-size-of-536870912-bytes-exhausted-tried-to-allocate-20480-bytes/#post-11770711.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If none of these steps resolve the issue, please open a new support ticket with us.
