Problem: The client is unable to translate the string 'Apply store credit discounts?' from the Advanced Coupons for WooCommerce Free plugin, despite following the standard WPML translation process and confirming the string's presence on the frontend. Solution: We recommend the following steps: 1. Go to WPML -> String Translation, search for the string, select it, and delete it using the button below the results table. 2. Enable the 'Auto register strings for translation' option at the bottom left of the String Translation page. 3. Visit the URL where the string appears, then return to WPML -> String Translation and search for the string again. 4. If the string does not appear, go to WPML -> Theme and Plugins Localization and scan the plugin again. 5. After updating the string translations, go to Elementor > Tools and click "Regenerate Files & Data" to ensure the translations load correctly.
If these steps do not resolve the issue, we recommend creating a staging site to run further tests without affecting the live site. You can use this plugin for creating staging sites: https://wordpress.org/plugins/wp-staging/.
If the problem persists or the solution seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance. You can do so at the WPML support forum: https://wpml.org/forums/forum/english-support/.
