Problem: If you're experiencing issues with the Divi Woo Products module not filtering by category on translated pages in Divi 5, where the module displays all products instead of the selected category, this might be due to WPML not correctly passing the language context to the Divi 5 module. Solution: First, try manually selecting the correct product category in the Woo Products module while the admin language is set to the language of the page you are editing. This workaround involves editing the translated pages directly rather than using the WPML Translation Editor. If the issue persists, we recommend adding a custom XML configuration to your WPML settings. Here's how: 1. Navigate to your WordPress Dashboard > WPML > Settings > Custom XML Configuration. 2. Add the following code:
3. After adding the code, make a minor edit to the original page and save it. This should prompt an update for the translations. 4. Re-edit the translations to ensure they are 100% complete and save.
Please note that this solution might become irrelevant due to updates or may not apply to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client is unable to translate the media text (like image titles, alt text, captions) of images included in a Divi Gallery Module within posts. The WPML setting to translate media library texts with posts is enabled, but the translator does not provide the option to translate image texts, showing only the default media title. Solution: 1. Ensure the setting Automatically detect best options for translating image texts is enabled in WPML → Settings under the Media Translation section. This setting is crucial for handling image texts correctly with page builders like Divi. 2. Edit the original post in the primary language, make a minor change (like adding a space or updating a gallery image caption/title), and update the post to trigger WPML to rescan and sync the media texts. 3. Go to WPML → Translation Management or Translation Dashboard, select your post, and open it in the Advanced Translation Editor. You should now see the image titles, alt texts, and captions as separate translation fields. Translate them as needed and save. 4. If different images or media texts per language are needed, use the WPML Media Translation add-on. Access it via WPML → Media Translation, find your image, and click the pencil or plus icon under the language to set different media texts or upload a different image. 5. After saving your translations, verify the translated post on the front-end to ensure the gallery images display the correct translated media texts. If issues persist, clear your site and browser cache, then repeat steps 2 and 3. If the setting Automatically detect best options for translating image texts is not visible, it may indicate a version-specific issue, and further assistance from a WPML specialist might be necessary. In such cases, please contact our support team for more detailed help.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, do not hesitate to open a new support ticket.
