Problem: The client wants to remove the text "WordPress in meerdere talen met WPML" from the footer of their website. Solution: We recommend navigating to WPML > Languages > WPML love and deactivating the option "Tell the world your site is running multilingual with WPML (places a message in your site's footer)". For more information about this feature, please visit the following documentation: WPML's credit in the footer.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If after checking the related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins, the problem persists, we encourage you to open a new support ticket. For further assistance, you can reach out to us on the WPML support forum.
Problem: The client was experiencing issues with the layout of the home page when switching to the French language, and sometimes pages would disappear after modifications. The problem seemed to be primarily with the navigation menu. Solution: 1) We permanently deleted the menu items that were in the trash and re-translated the pages. Then, we deleted the French menu and synced the menu again, which resolved the menu issue. 2) For the home page layout issue, we suggested that the client re-create the affected section in the default language and then update the translation to see if the issue persists.
If you're experiencing similar issues, we recommend you try the following steps: - Permanently delete any menu items in the trash and re-translate your pages. - Delete the problematic menu and sync it again. - Re-create any sections of your home page that are not displaying correctly in the default language, and then update the translation.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If these steps do not resolve your issue, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
