carstenT-4

Problem:
The client was experiencing an issue where not all forms, especially popup forms, were visible in the backend list of a newsletter plugin, even when selecting 'all languages'. This issue was not occurring with shortcode forms.
Solution:
We recommended using the 'Set language information' option found under WPML > Support > Troubleshooting to make the forms visible. This step needs to be repeated each time a new popup form is created. Additionally, we suggested checking other recommended plugins for email marketing and lead generation, which can be found here: https://wpml.org/plugin-functionality/email-marketing-lead-generation/.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.