Problem: The client was unable to display the French version of their logo in the header on their multilingual site. Although the menu was translated correctly and the logo link directed to the French homepage, the English logo persisted despite attempts to change the URL using the String Translator and translating the "main header" global header layout.
Solution: We resolved the issue by taking the following steps: 1. Accessed the WordPress backend, navigated to Divi > Theme Builder, and switched the language to French using the top bar. 2. Edited the global header and changed the logo, then saved the global header.
We asked the client to confirm if the French logo was displaying correctly on their French page.
If you're experiencing a similar issue with your logo not displaying correctly in different languages, we recommend trying the steps above. However, please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we encourage you to check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket with us.
