Problem: The client is trying to turn the website into a production site and wants to remove the WPML banner at the bottom of the website. And also received a message about transferring renewal ownership for WPML. Solution: First, we recommend checking the debug information for your site to help us assist you better. You can find guidance on how to provide this information here: http://wpml.org/faq/provide-debug-information-faster-support/ Next, to remove the WPML banner, please follow the steps outlined in this documentation: https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/ For further discussion on this topic, you can visit: https://wpml.org/forums/topic/this-site-is-registered-on-wpml-org-as-a-development-site-8/ If these steps do not resolve your issue, or if the information seems outdated or irrelevant to your specific case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.