Problem: After updating WPML, the translated homepage redirects to a products page instead of displaying as expected for guests, although it appears correctly when logged in as an admin. Solution: If you're experiencing this issue, we recommend following these steps: 1) Ensure you have a full site backup. 2) Navigate to WPML>>Support page, and click on the Troubleshooting link. 3) On the Troubleshooting page, execute the following actions in the *Clean up* section, waiting for confirmation after each: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Set language information - Fix WPML tables collation - Assign translation status to duplicated content - Fix terms count - Fix post type assignment - Cleanup and optimize string tables 4) Go to Settings>>Permalinks and resave the settings.
If the problem persists, it might be due to a plugin conflict. Test with only WPML and essential plugins active, and switch to a default theme if possible. If the issue still occurs, consider providing temporary access to our support team for further investigation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
