Problem: The client was trying to change the text of a pseudo element based on the language using custom CSS, but it was not working when added to the theme's options.
Solution: We learned that the client managed to resolve the issue by adding the custom CSS directly to the WordPress customizer instead of the theme's options. If you're experiencing a similar issue with language-specific custom CSS not applying, we recommend trying to add your custom CSS to the WordPress customizer. This can sometimes resolve conflicts that occur when CSS is added to the theme's options.
If this solution doesn't look relevant to your situation, please open a new support ticket with us, and we'll be happy to assist you further.
Problem: The client's site is in Italian, and they encountered a 502 - Bad Gateway error when trying to view the translated English version of the homepage and FAQ page. The error only occurred when logged into the site backend. Additionally, the client mentioned that the graphics in other languages appeared broken. Solution: We are pleased to hear that the 502 error is no longer occurring. Regarding the broken layout, we have identified that some shortcodes were either untranslated or not correctly translated. For example, on the "Il sogno" page, the hero slider should not have been translated into English. Also, in the "Gli alloggi disponibili" section, the shortcode did not have any text assigned to it in the translation. We recommend manually searching for shortcodes and links, as they might not always be visible in the Translation Editor. For a detailed explanation, please refer to the following documentation:
