Problem: You are trying to translate dates with day suffixes like 'st', 'nd', 'rd', and 'th' in languages such as English and German, where these suffixes are superscript. However, when translating to languages like French, Turkish, and Swedish, which do not use these suffixes, the translation editor still requires you to select and mark this markup, even though it's not used in the target language. Solution: We are aware of the issue where the translation editor forces the selection of text for formatting in languages that do not use day suffix superscripts. This feature request is currently under development. In the meantime, you can check if your issue matches any known issues here: https://wpml.org/errata/not-possible-to-translate-date-suffixes-in-wordpress/. If this link does not resolve your issue, please provide your site's debug information following the instructions here: http://wpml.org/faq/provide-debug-information-faster-support/.
If this solution does not apply to your case because it might be outdated or not relevant, we recommend opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/.
Problem: If you're experiencing issues with the Advanced Translation Editor (ATE) on the legacy interface where the page does not scroll, or on the latest interface where the accept and submit link button is not visible when editing the last paragraph, we understand this can be frustrating. Solution: We have already addressed these issues. However, if you're still facing these problems, we recommend clearing your browser's cache and cookies, and then trying again. If the issue persists, it might be due to a specific setup or configuration on your site.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
Problem: The client was experiencing 404 errors when clicking on author or category links on their website. The URLs showed a duplicated language code (e.g., /enen/ instead of /en/), leading to a 'page not found' error. Solution: The issue was resolved by removing an additional trailing slash "/" from the home URL in the options database table.
If this solution does not seem relevant to your situation, please open a new support ticket with us.
